Privacy Policy

CIVIC LIFE CARE CIC (company number 17449223, 84 Park Street, Luton, LU1 3EU) is the data controller for personal information collected through this website. We are committed to protecting your privacy in line with the UK General Data Protection Regulation and the Data Protection Act 2018.

Information we collect

When you complete a form, we collect the details you provide, such as your name, email address, telephone number, organisation and message.

How we use it

We use this information only to respond to your enquiry and, where relevant, to discuss volunteering, partnership or support. Our lawful basis is your consent and our legitimate interest in responding to you.

Storage and retention

Enquiries are stored securely and kept only as long as needed to deal with your enquiry, after which they are deleted unless an ongoing relationship requires otherwise.

Sharing

We do not sell your information. We will only share it with another organisation with your agreement, or where required by law or to protect someone from serious harm.

Your rights

You have the right to access, correct or erase your data, to restrict or object to its use, and to withdraw consent at any time. You may also complain to the Information Commissioner's Office (ico.org.uk).

This policy will be reviewed and updated as our services develop.